Accountability, Quality, Integrity

Privacy Policy

How we collect, use, retain, and protect information submitted through this website.

Last Updated: September 29, 2026

1. Introduction

This Privacy Policy explains how Superior Door (“Company”, “we”, “us”) handles information collected through our website (the “Site”). By using the Site you consent to this Policy.

2. Scope

This Policy applies to Personal Data submitted via web forms, direct email links, phone requests initiated from the Site, and basic browsing interactions.

3. Data We Collect

  • Contact details (name, phone, email) you provide.
  • Service-related details (address, door type, preferred dates).
  • Optional message content you submit.
  • Aggregate technical data (pages viewed, device type, browser) via analytics.

4. Sources of Data

Data comes directly from you (form submissions or calls) and limited automated analytics scripts that measure general usage trends.

5. How We Use Personal Data

  • Responding to inquiries and scheduling service.
  • Preparing quotes or confirmations.
  • Improving Site performance and customer experience.
  • Internal bookkeeping, safety, and warranty records.

6. Legal / Legitimate Interests

Processing is based on your request for service, our legitimate interest in operating and improving the Site, and compliance with applicable recordkeeping obligations.

7. Sharing & Disclosure

We do not sell Personal Data. We may share limited information with service scheduling staff, trusted operational vendors (e.g., hosting), or as required by law or safety obligations.

8. Cookies & Tracking

Functional cookies and lightweight analytics may be used to understand aggregate usage (not to profile individual users). You can disable cookies in your browser; some features may degrade.

9. Your Choices & Rights

  • Limit what you submit—only provide necessary service details.
  • Request clarification or correction by contacting us.
  • Request removal of inquiry data when no longer needed, subject to legal retention requirements.

10. Data Security

Reasonable administrative and technical safeguards are used; no method is 100% secure. Avoid sending highly sensitive data through generic forms.

11. Data Retention

Inquiry and service-related records are retained only as long as needed for operations, warranty, accounting, or legal compliance, then deleted or anonymized.

12. Children's Privacy

The Site is not directed to children under 13. We do not knowingly collect data from children. If submitted inadvertently, contact us to remove it.

13. International Visitors

The Site is primarily oriented to U.S. customers. If you access from other jurisdictions, you do so voluntarily and consent to applicable U.S. processing standards.

14. Changes to This Policy

We may update this Policy by posting a revised version here. Continued use after changes indicates acceptance.

15. Contact

Privacy questions or requests:

16. Not Legal Advice

This Policy is informational and not legal counsel. Consult a qualified professional for compliance guidance.

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